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  3. Reservations

Reservations

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  • Individual Bookings: everything you need to know.
  • When does Booking.com facilitate payment for the property?
  • How can I see if a reservation falls under a credit slip?
  • When will a reservation appear in my Affiliate account?
  • Does the customer have to pay on arrival?
  • How can I see if a reservation status has been updated?
  • What to do if the booked room is not available?
  • Reservation status
  • Reservation Not Shown In Individual Bookings
  • What if my credit card has been declined?
  • How can I make a group reservation?
  • Can I ask my client to pay my travel agency directly instead of paying the property?
  • Which are payment options when making a reservation?
  • Making reservations via a link
  • What if the accommodation cannot honour a confirmed reservation?
  • Can I charge a booking fee?
  • How can I get an invoice for the reservation?
  • Guest stayed, but the reservation is marked as a no-show.
  • How can I check the reservations that have been booked through my account?
  • Who do I contact with questions about my reservations?
  • How to modify or cancel a reservation?
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