Reservations
- When does Booking.com facilitate payment for the property?
- How can I see if a reservation falls under a credit slip?
- When will a reservation appear in my Affiliate account?
- Does the customer have to pay on arrival?
- How can I see if a reservation status has been updated?
- My customer is at the property but there is an issue, what should I do?
- Can I pay with my corporate credit card?
- Where can I see the booking window?
- What to do if the booked room is not available?
- Can I provide customer's credit card for the payment?
- Reservation status
- How can I prepay the reservation if the property doesn't accept credit cards?
- Reservation Not Shown In Individual Bookings
- What if my credit card has been declined?
- Does Booking.com use cookies for tracking?
- How can I make a group reservation?
- Can I ask my client to pay my travel agency directly instead of paying the property?
- On Session Tracking
- Which payment options are available?
- Top booker countries and most booked hotels for my account
- Making reservations for customers as an Online Travel Agent.
- Making reservations via a link
- What if the accommodation cannot honour a confirmed reservation?
- Can I charge a booking fee?
- How to make a reservation (as a Travel Agent)?
- How can I get an invoice for the reservation?
- Guest stayed, but the reservation is marked as a no-show.
- How can I check the reservations that have been booked through my account?
- Who to contact with questions about reservations.
- How to modify or cancel a reservation?