Reservations
- Individual Bookings: everything you need to know.
- When does Booking.com facilitate payment for the property?
- How can I see if a reservation falls under a credit slip?
- When will a reservation appear in my Affiliate account?
- Does the customer have to pay on arrival?
- How can I see if a reservation status has been updated?
- Where can I see the booking window?
- What to do if the booked room is not available?
- Reservation status
- How can I prepay the reservation if the property doesn't accept credit cards?
- Reservation Not Shown In Individual Bookings
- What if my credit card has been declined?
- How can I make a group reservation?
- Can I ask my client to pay my travel agency directly instead of paying the property?
- Which payment options are available?
- Making reservations via a link
- What if the accommodation cannot honour a confirmed reservation?
- Can I charge a booking fee?
- How can I get an invoice for the reservation?
- Guest stayed, but the reservation is marked as a no-show.
- How can I check the reservations that have been booked through my account?
- Who to contact with questions about reservations.
- How to modify or cancel a reservation?