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Reservations

  1. Affiliates Support
  2. Reservations

Reservations

  • Individual Bookings: everything you need to know.
  • When does Booking.com facilitate payment for the property?
  • How can I see if a reservation falls under a credit slip?
  • When will a reservation appear in my Affiliate account?
  • Does the customer have to pay on arrival?
  • How can I see if a reservation status has been updated?
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Travel Agents

  • Where can I view my reservations if I’m a travel agent?
  • My customer is at the property but there is an issue, what should I do?
  • Can I pay for a customer’s reservation with my corporate credit card?
  • Can I provide customer's credit card for the payment?
  • How can I prepay for a reservation if the property doesn't accept credit cards?
  • Can I use a Genius account to make reservations with the Travel Agent Tool?
See all 7 articles
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