Reservations can have one of the following statuses:
White (not finalised)
The reservation has not been confirmed by the accommodation, or the guest didn’t stay.
It may take up to 30 days, after the guest has checked out, for a property to send us confirmation of the stay. If the booking has been confirmed, we’ll include your commission in the next payment due to you.
IMPORTANT: If a reservation is modified before the guest arrives, the change won’t be reflected in the report until the end of the stay and following the confirmation we receive from the property.
Green (fInalised)
Once the guest has checked out, and the stay has been confirmed by the property, the status of the booking changes to green: finalised. This reservation will be accounted in the commission calculation.
Red (cancelled)
If the guest doesn’t show up, or cancels the reservation before the check-in date (this is only possible in the case of refundable reservations), the reservation shows in red and you won’t receive any affiliate commission.
In these cases, as Booking.com doesn’t receive commission for cancellations or no-shows, you won’t receive affiliate commission either.
Comments
1 comment
I need urgenty my commission
on my afflliate no 350074
436073
I am loosing too many commission of my bookings till now
can you control it please , I want to FIX THE PROBLE the problem ONCE FOR ALL
I DO WORK WITH YOU SINCE LONG TIME ONLY THIS YEAR I AM FACING ALL THIS PROBLEMS
I AM A TRAVEL AGENT WORK TO WIN NOT JUST TO GIVE YOU BUSINESS I AM NOT AN EMPLYEE AT YOUR COMPANY
I AM REALY SOOOO SAD WAITING YOUR URGENT REPLY
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