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Guest stayed, but the reservation is marked as a no-show.

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Olena
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In this case, please contact our Customer Service in order for them to take any necessary action. As soon as the customer service labels the reservation as ‘stayed’, your reservation will be eligible for commission, which will be added to the next credit slip

You can find all the Customer Service phone numbers on the page below:

https://www.booking.com/content/offices.html

Please have the reservation id and pin code present when you make the call.