For questions about reservations you have made for yourself or for others, you can contact:
- The Booking.com customer service department
Our agents speak 43 languages, so you’ll be able to communicate in your preferred language. Please have the reservation ID and pin code with you when making the call.
- The property
You’ll find contact details included in your booking confirmation
Note for Travel Agents: You are able to contact properties using the ‘Manage Booking’ button in the Partner Centre. Just select 'Reservations' and click the button for the relevant booking. You can then call or message the property – whichever you prefer.